28 Dec 2008
MUMBAI: The country's largest lender State Bank of India said on Sunday that it has resolved the "technical problem" with its website , which had become temporarily unavailable due to a reported hacking attempt.
An attempted attack caused a shutdown of SBI’s website on Saturday. “There has been an attempt to disrupt the system,” a senior official confirmed. But he refused to divulge any further details. While the bank’s internet banking site www.onlinesbi.com was operational, its sites www.statebankofindia.com and www.sbi.co.in were down on Saturday.
"I don't want to use the word 'hacking'. It was a temporary technical problem which was resolved by yesterday evening," the public sector bank's Deputy Managing Director (IT) R P Sinha said on Sunday.
After the restoration of the website, Sinha stressed that the technical fault did not affect any transactions, including fund transfer and there was no loss of customer data.
Late on Saturday evening, officials said that the bank was targeting to get its website operational by 9 pm. Later, the bank put up a message stating that site was under maintenance and directed online applicants to clerical positions to the Institute of Banking Personnel Selection site.
SBI is the country’s largest bank with over three million online customers. The number of people with access to internet banking has increased dramatically after SBI installed its core banking solutions in over 11,100 branches across the country. In the past too, government websites have been attacked by hackers who left behind anti-India slogans.
Last year, Bank of India’s website had fallen victim to hackers who planted malware on the site that installs itself on the user’s computer and transmits sensitive information to the hacker. Besides this there have been phishing attempts on customers of various banks where the hacker puts up a website identical to that of a bank to steal passwords.
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